Operational Excellence Training and Consulting Services

Achieving Operational Excellence requires the successful implementation of a Business Execution System that effectively and seamlessly integrates the following four building blocks: Strategy Deployment, Performance Management, Process Excellence, and High Performance Work Teams.

Our coaches are not only experts in Operational Excellence, but have also led their own organizations successfully through Operational Excellence initiatives. We provide our clients with the hands-on experiences and leadership skills required to have a profound and sustainable impact on their businesses.

Operational Excellence 360 Assessment

Operational Excellence 360 Assessment

Begin or accelerate your Operational Excellence initiative with an unbiased, in-depth assessment of your organization’s current capabilities and opportunities.

Our Operational Excellence 360o Assessment TM support organizations not only in identifying major performance improvement opportunities, but also in establishing a clear roadmap towards Operational Excellence.

The assessment typically takes two to three days and involves one or two of our experienced coaches. During the assessment we will conduct extensive onsite observations, data-driven performance analysis, and focused one-on-one interviews and discussions. Read more ...

Strategy Planning and Deployment

Strategy Planning and Deployment

The use of Strategy Maps and Hoshin Kanri as part of an organization's strategy planning & deployment process enables an organization to identify breakthrough objectives, engage larger parts of the organization, and align the entire organization towards common goals and objectives to ensure effective execution.

Operational Excellence Consulting provides strategy and operational planning and deployment support. We have used Strategy Maps and Hoshin Kanri methods for the last decade in our own organizations and have experienced the value these methods can bring to an organization’s ability to define, communicate and execute challenging business objectives. Read more ...

Balanced Scorecard Deployment

Balanced Scorecard Deployment

The Balanced Scorecard is a performance management system that translates the strategy and operational plan of an organization into quantifiable performance indicators and targets. Balanced Scorecards help managers at all levels of an organization to monitor performance against the plan, and clearly communicate priorities, measures, progress and challenges to all employees in the organization.

Operational Excellence Consulting provides Balanced Scorecard development and deployment support. We have led our first Balanced Scorecard deployment in 2001 and have experienced how a successful implementation can align an organization behind shared goals and strengthen the collaboration across the different parts of an organization. Read more ...

Lean Methodology Deployment

Lean Methodology Deployment

Lean Management principles, methods and tools help organizations to re-think their end-to-end core processes and value chains, and find ways to provide what their Customers value better, faster and with significantly fewer resources.

Operational Excellence Consulting has certified and experienced Lean Six Sigma Master Black Belts that have successfully led comprehensive Lean Management deployment initiatives including planning, training, coaching and hands-on implementation for the last 15 years. Read more ...

Six Sigma Methodology Deployment

Six Sigma Methodology Deployment

Organizations must delight their Customers and relentlessly look for new ways to exceed their expectations. Six Sigma is a highly effective methodology that helps an organization focus on developing and delivering near-perfect products and services.

Operational Excellence Consulting has certified and experienced Lean Six Sigma Master Black Belts and Black Belts that have successfully led Six Sigma deployment initiatives including planning, training, coaching and hands-on implementation for the last 20 years. Read more ...

The 8D Problem Solving Process

8D Problem Solving Process

The 8D (Eight Disciplines) Problem Solving Process is one of the most widely used problem solving processes and provides organizations with an effective approach and the basic problem solving tools, to identify the underlying root cause(s) of a problem or performance gap.

Operational Excellence Consulting provides 8D Problem Solving workshops and deployment support. We have over 20 years of experience in using this systematic problem solving approach in various types of organizations and industries. Read more ...

OUR CUSTOMERS AND CLIENTS INCLUDE . . .

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