Operational Excellence Consulting Team

In the global and competitive environment of today and tomorrow, organizations must rethink and reshape their approach to execution in order to stay competitive. Operational Excellence is the strategic initiative under which this process can take shape.”

Our mission is clear. We work with our clients, primarily smaller and medium-sized manufacturing and service organizations, hands-on and side-by-side to achieve their strategic and operational goals and objectives through the innovative application of Operational Excellence principles, methods, and tools. We are shaping our clients’ and our future. Together.

Most of our trainers and coaches are not only experts in Operational Excellence, but have managed and led their own organizations successfully through Operational Excellence initiatives; none are career consultants. We provide our clients with the hands-on experiences and leadership skills required to have a profound and sustainable impact on their businesses.

Operational Excellence Consulting | Our Team - Frank G. Adler

Frank Adler - Principal & Managing Partner

Frank co-founded Operational Excellence Consulting in 2009 to follow his passion for Operational Excellence and to be able to work with individuals and organizations that share this passion. View Frank's complete profile on LinkedIn.

He is not only an accomplished and recognized Operational Excellence, Lean Management, and Six Sigma coach, but has also close to 15 years of domestic and international executive leadership experience in General Management, multi-site Operations & Supply Chain Management, and Quality & Customer Support Management.

His broad industry experience includes telecommunications, GPS technology, consumer electronics, health care services, commercial laundry services, injection molding, metal fabrication, and outsourcing management.

Frank holds a M.Sc. in Mathematics and Physics from the Freie University of Berlin (Germany) and a Ph.D. in Applied Mathematics and Industrial Economics from the Helsinki University of Technology (Finland). He is a certified and experienced Lean Six Sigma Master Black Belt, with in-depth and hands-on expertise in implementing these concepts and tools in various organizations and industries. In addition to English, he is fluent in German and Finnish.

Operational Excellence Consulting | Our Team - Tim Varner

Tim Varner - Senior Consultant

Tim is an Operations, Engineering, and Business Process Improvement professional with over 20 years domestic and international experience. He is a practitioner of Lean and change management strategies, a licensed mechanical engineer, and Six Sigma Black Belt.

Tim’s experience includes managing key segments of medium size and larger, industry leading consumer products manufacturers, automotive component suppliers, and smaller technology and engineering based organizations. His manufacturing knowledge spans from raw material conversion, through component fabrication, coating, assembly, and packaging.

He also has extensive experience off the manufacturing floor implementing ERP systems, and leading improvements in transactional processes. He has a drive for “improving every day” through the use of effective change management techniques, a strong technical skill set, and the application of process analysis/improvement tools.

Tim holds a Bachelor of Science degree in Mechanical Engineering from the Pennsylvania State University, he also graduated from the University of North Carolina’s Kenan Flagler’s Executive Development Institute.

Operational Excellence Consulting | Our Team - Tim Varner

Eduardo Díaz - Senior Consultant

Eduardo has over 15 years of experience in implementing Operational Excellence, Six Sigma, and Lean Management initiatives in the Automotive, Food & Dairy, Construction Material, Petrochemical, Pharmaceutical & Healthcare, Agrochemical, and Information Technology industry.

He also has coordinated, designed, and performed market intelligence studies for private and public organizations identifying, prioritizing and defining strategies to capitalize business opportunities; developed business plans and assisted in the startup of several companies.

Eduardo holds a B.Sc. in Industrial Systems Engineering and a Masters of Business Administration, both from the Tecnológico de Monterrey (Mexico). He is a certified Lean Six Sigma Master Black Belt, and fluent in English and Spanish.

Operational Excellence Consulting | Our Team - Edward Matthews

Edward "Ed" Matthews - Senior Consultant

Ed is a result driven Operational Excellence leader skilled at assessment of operations and administrative business processes to identify quality, efficiency, and productivity improvement opportunities. He brings years of experience to his client organizations in how to utilize Six Sigma and Lean Management principles, methods, and tools to understand the current state, identify areas for improvement, develop a competitive future state, and execute plans to achieve that future state.

Ed is experienced at implementation of Lean Management in factory operations and business administration processes. He has coached and mentored individuals from the factory floor to business leaders.

Ed is a certified Manager of Quality & Organizational Excellence, Black Belt, and Six Sigma Lean Master. He holds a Bachelor of Science Degree in Business Management and an MBA from Rutgers University.

Operational Excellence Consulting | Our Team - Doug Parker

Doug Parker - Senior Consultant

Doug is a Villanova and ASQ Certified Lean Six Sigma Black Belt with more than 20 years of industrial and consumer product experience in manufacturing, product development, product management, distribution development, marketing and sales.

He has worked in market sectors as diverse as aviation, semiconductor, electronic diagnostic equipment, irrigation systems, OEM pumps and motors, food and beverage equipment, agricultural equipment, automotive parts, industrial valves, engineered plastic components, and elite sports eyewear. Doug has led cross-functional teams at factories and at customer locations in the United States, Mexico, Canada, Europe and China.

Doug holds an Executive MBA from the Chapman University, is an ASQ International Team Excellence Award judge, and serves as adjunct faculty for the University of California in Irvine.

Operational Excellence Consulting | Our Team - Luis Guzman

Luis Guzman - Senior Consultant

Luis is an organizational development and strategy expert with over 20 years of professional work experience in the private and non-profit sectors across various industries, including media/satellite, telecommunications, mortgage, insurance, and community based organizations.

He is now primarily focused on helping clients develop effective leaders and strong, collaborative organizations through training and program development in areas including: Transformational Leadership, Empowering Work Environments, Organizational Strategic Analysis, Cross-Sectional Collaborations, Organizational Development, Strategic Development Planning, and The Future of Organizations and Leadership.

Luis holds an Executive Master of Leadership from the University of Southern California and a Bachelor of Science in Business Administration.

Operational Excellence Consulting | Our Team - Charles Intrieri

Charles “Chuck” Intrieri - Senior Advisor

Chuck is a highly experienced Supply Chain Management professional and a recognized thought leader and innovator. His primary focus is the deployment of Lean Management thinking, principles and tools in areas including Supply Chain Optimization, Manufacturing, Logistics and Third Party Logistics (3PL), International Purchasing & Procurement, and Inventory Management.

Chuck has had leadership roles with The Schwinn Bicycle Company, General Binding Corporation, Jovan Cosmetics and Troy-Bilt Rototillers.

He also advises numerous Small Business Development Center (SBDC) startups for the Cal Poly Center for Innovation & Entrepreneurship SBDC in San Luis Obispo (California).

Operational Excellence Consulting | Our Team - Andy Zhang

Andy Zhang - Senior Advisor (China)

Andy is currently based in Suzhou (China) and has close to 20 years of experience in working with local and international companies in China.

Throughout his professional career, Andy held various Operations, Logistics and Supply Chain Management leadership positions across various industries and organizations, including Northrup Grumman Group, Simclar Electronics, Jacobs Chuck, San Miguel Brewery, and April Fine Paper.

Andy’s knowledge and expertise in setting up an effective and efficient supply chain between China and the United States, and his amazing network across private and public organizations in China, make him an excellent advisor and resource for our clients that are searching for the right outsourcing and supply chain partners in China.

Andy holds an Executive MBA from the University of Qinghua (China) and a M.Sc. in Engineering from the University of Technology in Hebei (China).


  • ABB_new.jpg
  • Allison_new.jpg
  • ArticCat_new.jpg
  • Brown Group_new.jpg
  • Chamberlain_new.jpg
  • CrosbyGroup_new.jpg
  • KIA_new.jpg
  • measat_new.jpg
  • PROzyme_new.jpg
  • Rochester Gauges_new.jpg
  • Rosenboom_new.jpg
  • Toll_new.jpg
  • TrimTech_new.jpg
  • Vicor Power_new.jpg
  • Wabash_new.jpg
  • WesternPower_new.jpg
  • WhiteWaveFoods_new.jpg