Performance Management and Balanced Scorecard Library

Library | Performance Management and Balanced Scorecards

It is Operational Excellence Consulting’s objective to establish a comprehensive Operational Excellence Resource Center for everyone, from beginner to subject matter expert, who is interested in Operational Excellence concepts, methods and tools.

Chang, Richard Y., and Morgan, Mark W. – Performance Scorecards: Measuring the Right Things in the Real World (New York, New York: John Wiley Sons Inc., 2000)

CIMA – Effective Performance Management with the Balanced Scorecard (Chartered Institute of Management Accountants, 2005) 

Cobbold, Ian and Lawrie, G. – The Development of the Balanced Scorecard as a Strategic Management Tool (Performance Measurement Association, 2002)

Hubbard, Douglas W. – How to Measure Anything: Finding the Value of Intangibles in Business (New York, New York: John Wiley Sons Inc., 2007)

Kaplan, R.S. and Norton, D.P. – The Balanced Scorecard: Measures that drive Performance (Harvard Business Review, January/February 1992)

Kaplan, R.S. and Norton, D.P. – Putting the Balanced Scorecard to Work (Harvard Business Review, September/October 1993)

Kaplan, R.S. and Norton, D.P. – Balanced Scorecard: Translating Strategy into Action (Cambridge, Massachusetts: Harvard Business School Press, 1996)

Kaplan, R.S. and Norton, D.P. – Using the Balanced Scorecard as a Strategic Management System (Harvard Business Review, January/February 1996)

Kaplan, R.S. and Norton, D.P. – The Balanced Scorecard (Cambridge, Massachusetts: Harvard Business School Press, 1996)

Kaplan, R.S. and Norton, D.P. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (Cambridge, Massachusetts: Harvard Business School Press, 2000)

Kaplan, R.S. and Norton, D.P. – Strategy Maps: Converting intangible Assets into tangible Outcomes (Cambridge, Massachusetts: Harvard Business School Press, 2004)

Kaplan, R.S. and Norton, D.P. – Alignment: Using the Balanced Scorecard to Create Corporate Synergies (Cambridge, Massachusetts: Harvard Business School Press, 2006)

Kaplan, R.S. – Conceptual Foudations of the Balanced Scorecard (Cambridge, Massachusetts: Harvard Business School Press, 2010)

Keebler, James S. et.al. – Keeping Score: Measuring the Business Value of Logistics in the Supply Chain (Oak Brook, Illinois: Council of Logistics Management, 1999)

Rohm, Howard – A Balancing Act (Perform Magazine, 2004)

Rohm, Howard and Halbach, L. – A Balancing Act: Sustaining New Directions (Perform Magazine, 2004)

Ronchetti, Jan L. – An Integrated Balanced Scorecard Strategic Planning Model for Nonprofit Organizations (Journal of Practical Consulting, 2006)

Schneiderman, Arthur M. – Why Balanced Scorecards Fail (Journal of Strategic Performance Measurement, 1999)

Steele, J. – Transforming the Balanced Scorecard into your Strategy Execution System (Manage, September/October 2001)

Stewart, Alice C. and Carpenter-Hubin, Julie – The Balanced Scorecard - Beyond Reports and Rankings (Planning for Higher Education, Winter 2000 - 2001)

Balanced Scorecards Case Studies – Inspiratum Business Case

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