Balanced Scorecard Development Workshop

Balanced Scorecard Development Workshop

Workshop Description

The Balanced Scorecard is a strategic planning and management system that is used extensively in business, government, and nonprofit organizations to align business activities to the vision and strategy of the organization, improve internal communications, and monitor organization performance against strategic objectives and goals.

Workshop Benefits

Some of the benefits of implementing the Balanced Scorecard methodology or framework as part of an organization's overall strategy development and deployment process are:

  • Help the management team focus on the execution of its business strategy.
  • Focus and align an organization towards common goals and objectives.
  • Enable an organization to understand the relationship between measures and performance.
  • Improve communication of organizational priorities across an organization.
  • Help employees understand and focus on organizational priorities and realize relevant results.
  • Reduce the number of metrics to the few vital key performance indicators.
  • Strengthen and formalize the project selection process to focus on key capabilities and enablers.

Key Topics and Learning Points

The "Balanced Scorecard Development and Deployment" workshop covers:

  • Strategy Implementation and Balanced Scorecards
  • The History and Benefits of a Balanced Scorecard
  • Terminology and Definitions
  • The Development Process of a Balanced Scorecard
  • Balanced Scorecard Deployment Challenges and Solutions

Workshop Requirements


Workshop Duration

An "Introduction to Balanced Scorecards" presentation for management teams takes about 2.5 to 3 hours. An implementation workshop normally requires 1 to 2 days of preparation, a one-day development workshop, and potentially 2 to 3 follow-up sessions to ensure a successful implementation.

Who Should Attend

Process Owners and Functional Management Teams

Additional Support

Hands-on implementation support, if needed to transfer the Balanced Scorecard framework to other parts of the organization, is of course available.

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